New to Unified Service Desk (USD) in MS CRM
Hello,I am new to USD (Unified Service Desk) in MS CRM, it will be great if someone can help me in learning things like CTI (Computer Telephony Integration), CIC calls, IceLib library examples...
View ArticleModify Lead Qualify Step
1. When Lead is Qualify then Account,Contact and Opportunity is created as output.I want to restrict to creation of account without any customization or with customization ?Please suggest me on both...
View ArticleJS not working on CRM Mobile apps
Gents,The JS is not loading or working on the CRM Mobile Apps.Is there any way to debug or an option to enable to make it work.
View ArticleHow to reset adx autonumber to 0 in new environment
I posted this question to the adxstudio site 18 days ago and have not received a reply, so am reaching out to this community.Question:We are migrating our Solution from a QA envivronment to Production...
View ArticleUse a used Domain name for CRM Online
Hi,Is there is any possible way to reuse a used Domain name for CRM online?I have a problem that my client wants to use the Domain name that I have used for testing. The testing account had expired...
View Articleunable to delete managed solution in crm online
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: There...
View ArticleHow to Run workflow based on custom condition
Hello,I have written a workflow which runs on demand. I also have a configuration table in CRM which decides if the feature should be available to user or not.Is there a way to run this workflow based...
View ArticleVoice of the Customer on Australian instances
Hi,Is anyone able to confirm for me whether Voice of the Customer can be enabled on CRM instances run in Australia?Kind regardsDan
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i need Javascript code for this field
in the buisness hours field i am having 8 hours in dropdown list.. i need 9,10,11--24 hours after 8.. what will be the javascript code..any sugesstions will be helpfull as its urgent
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How to get the email id of new created email from a workflow step in custom...
I am working on a workflow where I need to get the email id of a new created email in the previous step of Workflow, which I am planning to use to pass as Input Parameter to a custom Workflow.Here is...
View ArticleHow to pass user credentials from CRM 2013 to IFrames with Microstrategy...
Hello all,I want to embed IFrame which calls Microstrategy url into Dynamics CRM 2013. How to enable Single Sign On for Dynamics CRM so that the credentials are passed from CRM to Microstrategy. I...
View ArticleHow to hide 'Word Templates' button from all Entities?
Hi,Can we hide 'Word Template' button from all entities in CRM 2016 on prem env.We dont want to use Ribbon workbench as we need to change the ribbon of each entity to hide this button.i also have tried...
View ArticleCan we send SSRS report in PDF format automatically in CRM Online?
Hi,We have a requirement where we want to send SSRS Report in PDF format to some users on weekly basis. Is it possible in CRM Online? Appreciate your help. Thank you.
View ArticleCan we use Excel Templates to edit child records from a Parent?
For example, modify quote Products and prices from a selected Quote in the view?
View ArticleMB2-713 Microsoft Dynamics CRM 2016 sales Exam Details
Hello!can anyone tell me about the exam details of the code MB2-713? How many questions include in the exam the duration and the topics areas which covered the whole exam, type of the questions,...
View ArticleCRM Training without Dynamics [?]
Dear Microsoft Experts, My name is Mart and I am interesting in learning the MS Dynamics CRM system. We run a DEMO in our company and I was completely hooked to this system. It was more effective and...
View Articleglobal search
hi everyone ,i have crm 2015 - and i want to search on a global search close leads .i notice that when a record on crm is not active ( like close lead) - the global search not show the record .is their...
View Articlecrm addon
Hi friends,Does anyone know how to make solution work for 1 month trail and stop working.RegardsNithin
View ArticleHow to: Track e-mails which are already tracked
Hi there,Is there a way to track automatically an email which is already tracked in CRM?example: I send an e-mail to a customer(tracked), customer sends a reply which is not automatically tracked and...
View ArticleAuto populate Email body
Hi,I have a requirement to auto populate email body on load of new email without inserting any template manually. How do i do this? and how to set a footer for the email? Any suggestions?Regards,Hima
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