Hello,
I am new to USD (Unified Service Desk) in MS CRM, it will be great if someone can help me in learning things like CTI (Computer Telephony Integration), CIC calls, IceLib library examples etc.
Thanks,
Pradeep
Hello,
I am new to USD (Unified Service Desk) in MS CRM, it will be great if someone can help me in learning things like CTI (Computer Telephony Integration), CIC calls, IceLib library examples etc.
Thanks,
Pradeep