CRM4 dynamics

November 20, 2013, 3:05 am

≫ Next: CRM 2013 - Business Rules not working in other languages

≪ Previous: SSRS reports for CRM 2013 On Prem

Since the newly updated Online CRM4 has been released all users are having difficulty using CRM due to slowness and constant errors.

1. The "recent opportunites" field from inside an account never seems to load. continually refreshing

2. CPU usage for IE 9 goes to 50%

3. Everytime we cahnge page inside CRM we receive a Microsoft error shown below

Microsoft Dynamics CRM Error Report Contents

<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object expected</Message> <Line>1145</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1025323794-1547461133-1992083491-1000289424-159335543-1194605645-1039841082-1314140682-131822024-232397045-468302605-1405388298-1731109441-2029667886-399776211-330369912-202888856-1793205875-1376927455-1030632819-1181113682-204060739-513446117-1625018438-1460109179-1088147315-706656670-584850082-342519603-542820515-1946640899-1603536461-1220618931-511599809-1264077421-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=874786516</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b3678DF0A-6306-E311-B355-984BE16DBF02%257d%26rskey%3d53785299&pagemode=iframe&pagetype=entityrecord&rskey=53785299</PageURL> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)</Function> <CallStack> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)));this.setGridData(XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/gridHtml",null)),true);var$v_1=newArray(3);$v_1[0]="effectiveFetchXml";$v_1[1]="isFetchXmlNotFinal";$v_1[2]="fetchXmlForFilters";$v_1[3]="viewts";for(var$v_2=this.GetParameter("viewts"),$v_4=0;$v_4<$v_1.length;$v_4++){var$v_5=XUI.Xml.SelectSingleNode($v_0,String.format("gridXml/gridParams/div[@id='{0}']",$v_1[$v_4]),null);$v_5&&this.SetParameter(XUI.Xml.GetText($v_5.attributes.getNamedItem("id")),XUI.Xml.GetText($v_5))}var$v_3=this.GetParameter("viewts");this.cacheValidation($v_2,$v_3)}elsethis.displayFailedMessage();this.fireEvents(command);this.$2N_3(null);this.$2k_3=newDate;this.$1J_3=false;Mscrm.Utilities.addControlMarker(this.get_id(),"Subgrid","FinishLoadTimestamp",(newDate).getTime().toString())}</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; AskTbORJ/5.15.15.36191; BOIE9;ENUS)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1441x810</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2013-11-20T10:58:16</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{12E6CA0C-ECA7-4786-9A92-AB629A70D168}</OrgID> <UserID>{B3C91BA9-87E1-43F3-8871-83D839586FA6}</UserID> <CRMVersion>6.0.0.1018</CRMVersion> </ServerInformation> </CrmScriptErrorReport>

<CrmScriptErrorReport> <ReportVersion>1.0</ReportVersion> <ScriptErrorDetails> <Message>Object expected</Message> <Line>1145</Line> <URL>/_common/JsProvider.ashx?IsRefreshForm=true&ids=1545465446-1759665639-1968334880-202661451-1025323794-1547461133-1992083491-1000289424-159335543-1194605645-1039841082-1314140682-131822024-232397045-468302605-1405388298-1731109441-2029667886-399776211-330369912-202888856-1793205875-1376927455-1030632819-1181113682-204060739-513446117-1625018438-1460109179-1088147315-706656670-584850082-342519603-542820515-1946640899-1603536461-1220618931-511599809-1264077421-1188909594-783705869-374257838-1440202827-1391165063-2050812538-512064351&ver=874786516</URL> <PageURL>/main.aspx?etc=1&extraqs=%3f_gridType%3d1%26etc%3d1%26id%3d%257b3678DF0A-6306-E311-B355-984BE16DBF02%257d%26rskey%3d53785299&pagemode=iframe&pagetype=entityrecord&rskey=53785299</PageURL> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)</Function> <CallStack> <Function>anonymous(result,command){if(result.get_success()&&!isNullOrEmptyString(result.get_returnValue())){var$v_0=XUI.Xml.LoadXml(result.get_returnValue());this.SetProperty("pagingCookie",XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/pagingCookie",null)));this.setGridData(XUI.Xml.GetText(XUI.Xml.SelectSingleNode($v_0,"gridXml/gridHtml",null)),true);var$v_1=newArray(3);$v_1[0]="effectiveFetchXml";$v_1[1]="isFetchXmlNotFinal";$v_1[2]="fetchXmlForFilters";$v_1[3]="viewts";for(var$v_2=this.GetParameter("viewts"),$v_4=0;$v_4<$v_1.length;$v_4++){var$v_5=XUI.Xml.SelectSingleNode($v_0,String.format("gridXml/gridParams/div[@id='{0}']",$v_1[$v_4]),null);$v_5&&this.SetParameter(XUI.Xml.GetText($v_5.attributes.getNamedItem("id")),XUI.Xml.GetText($v_5))}var$v_3=this.GetParameter("viewts");this.cacheValidation($v_2,$v_3)}elsethis.displayFailedMessage();this.fireEvents(command);this.$2N_3(null);this.$2k_3=newDate;this.$1J_3=false;Mscrm.Utilities.addControlMarker(this.get_id(),"Subgrid","FinishLoadTimestamp",(newDate).getTime().toString())}</Function> </CallStack> </ScriptErrorDetails> <ClientInformation> <BrowserUserAgent>Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; MS-RTC LM 8; .NET4.0E; AskTbORJ/5.15.15.36191; BOIE9;ENUS)</BrowserUserAgent> <BrowserLanguage>en-us</BrowserLanguage> <SystemLanguage>en-gb</SystemLanguage> <UserLanguage>en-gb</UserLanguage> <ScreenResolution>1441x810</ScreenResolution> <ClientName>Web</ClientName> <ClientTime>2013-11-20T10:58:17</ClientTime> </ClientInformation> <ServerInformation> <OrgLanguage>1033</OrgLanguage> <OrgCulture>2057</OrgCulture> <UserLanguage>1033</UserLanguage> <UserCulture>2057</UserCulture> <OrgID>{12E6CA0C-ECA7-4786-9A92-AB629A70D168}</OrgID> <UserID>{B3C91BA9-87E1-43F3-8871-83D839586FA6}</UserID> <CRMVersion>6.0.0.1018</CRMVersion> </ServerInformation> </CrmScriptErrorReport>

Any help grateful

Regards

↧

CRM 2013 - Business Rules not working in other languages

November 20, 2013, 8:16 am

≫ Next: MS CRM Online 2011 Trial Versio

≪ Previous: CRM4 dynamics

Hi Guys,

We have recently upgraded a customer form CRM 2011 (UR10) to CRM 2013. We created business rules and to our surprise when we change the user language to French (base language is English) the business rules do not work! As anyone experience anything like this and if so, how did you solved it?

Thanks for your input.

Marc

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MS CRM Online 2011 Trial Versio

November 20, 2013, 2:09 pm

≫ Next: weird data association error?

≪ Previous: CRM 2013 - Business Rules not working in other languages

I need to do a demo for clients on MS CRM Online 2011 integration with our product. Previously, before 2013 roll out, I used to create a Trial account for MS CRM 2011. Now I can't seem to find this. I tried created one and it turned out to be 2013 not 2011. Does anybody know if MS is still offering trial for 2011 and how I can sign up or now this is only for 2013?

Thanks

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weird data association error?

November 22, 2013, 6:17 pm

≫ Next: Open a form using JScript

≪ Previous: MS CRM Online 2011 Trial Versio

Hello, I'm experiencing a weird data association error:

1. I associate some n:n data through a class method called by my PostCaseCreate plugin.
2. I call a test method immediately after the method in step 1, to validate that the data exists as expected
3. I call the same test method further downstream, but the data no longer exists as expected. Specifically, trying to access the data returns the following cast error: "Unable to cast object of type 'Microsoft.Xrm.Sdk.Entity' to type 'MyProject.Entities.Contact'"

The weird part is that this is *shared* code that works without error for another incident, created via a different scenario. Here's the code that I'm using to access the data:

using (var xrm = new XrmContext(orgService))
{
xrm.MergeOption = Microsoft.Xrm.Sdk.Client.MergeOption.NoTracking;
xrm.LoadProperty(incident, "new_MyContacts");
var myContacts = incident.new_MyContacts;
}

Now that I've established that the code above works at 1 point, but then breaks at a later point, I can probably spend some time to determine, at what point the code breaks. However, this seems like a weird error, especially since this is shared code working for another scenario, so I was wondering if anyone had any ideas about what might be causing this issue, or how to fix?

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Open a form using JScript

October 23, 2013, 2:21 am

≫ Next: Activity feeds installed but missing Activity Feed Configuration records

≪ Previous: weird data association error?

Hello, I am trying to open a new form for a custom entity in CRM 2011. Was following the MSDN url "http://msdn.microsoft.com/en-us/library/gg334375.aspx" and changed the code there with the below one.

var parameters = {}; parameters["regardingobjectid"] = <GUID Value here>; parameters["regardingobjectidname"] = <Record Name>; parameters["regardingobjectidtype"] = <Entity Name here>; Xrm.Utility.openEntityForm(<customentityname>, null, parameters);

When the page gets loaded its redirected to an error page. Without the parameters its all working fine. I have checked the GUID value, Record Name and Entity Name all are as expected.

I am still not understanding where I am doing it wrong. Can anyone of you please help me to figure this out?

Thanks in advance.

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Activity feeds installed but missing Activity Feed Configuration records

October 15, 2013, 4:42 am

≫ Next: Folow and Unfollow buttons not enabled in ribbon after Activity Feeds installed

≪ Previous: Open a form using JScript

Hi,

I installed the Activity Feeds Managed solution from Marketplace, tested it in IE on my dev pc but of course it doesnt work in Chrome and my client has to use Chrome as the IE on their standard desktop is old and incompatible.

Then I read how you could get an updated version, 1.0.3.21214, from UR12.

Found and imported this solution and I can see changes in sitemap and I can add a record wall manually to my custom forms.

However, there are no configuration or rules records. I didnt get any errors when importing the solution, has anyone any ideas on how to get these so I can use them ?

I know I can create posts from workflow and I will be doing that but I am concerned that something is not right with the solution and will cause problems if I install in Live.

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Folow and Unfollow buttons not enabled in ribbon after Activity Feeds installed

November 26, 2013, 6:19 am

≫ Next: Entity Form and Entity Information Form - purpose?

≪ Previous: Activity feeds installed but missing Activity Feed Configuration records

I have installed the latest Activity Feed solution (from UR12) for On Premise.

Two entities enabled and can post to their record walls.

I can open an entity form and use the FOLLOW button successfully.

However the ribbon buttons do not enable when I select rows in the grid view for those entities.

All I can see that might be wrong is the Developer Resources REST url for OrganizationData.svc fails (discovery does return the xml)

Could this be the issue and if so how do I fix it.

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Entity Form and Entity Information Form - purpose?

November 25, 2013, 1:32 pm

≫ Next: organizationdata.svc cannot be activated

≪ Previous: Folow and Unfollow buttons not enabled in ribbon after Activity Feeds installed

What's the purpose of having an "Opportunity", "Contact", "Account" Form and an Opportunity/Contact/Account "Information" Form for the different entities? Can I shut down one option and add all the fields I need onto one form?

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organizationdata.svc cannot be activated

November 26, 2013, 6:27 am

≫ Next: Access Denied Outlook Add-in (Outlook 2013 + Office 365 + Dynamics CRM Online 2013)

≪ Previous: Entity Form and Entity Information Form - purpose?

In the Developer Resources page the REST url fails,

Server event shows error

organizationdata.svc cannot be activated due to an exception during compilation

SOAP and Discovery URLS return XML as expected.

This may be causing other problems with the add on solution for Activity Feeds, any ideas on why the url above fails and ho to fix it?

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Access Denied Outlook Add-in (Outlook 2013 + Office 365 + Dynamics CRM Online 2013)

November 18, 2013, 3:49 am

≫ Next: How to mantain & Track Sales Targets in Dynamics CRM?

≪ Previous: organizationdata.svc cannot be activated

Hi all,

I do have some Trouble getting the CRM Outlook Add-In work. Here some information about the things I already tried.

Direct Login with a browser works fine. User seems to be valid an activated. If I try to setup my organisation with the CRM Configuration Assistant I always get with Login data form the same user I get the message "Access Denied".

Any die ideas?

Best Regards

Michael

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How to mantain & Track Sales Targets in Dynamics CRM?

November 26, 2013, 6:23 am

≫ Next: Unable to add user / already exists

≪ Previous: Access Denied Outlook Add-in (Outlook 2013 + Office 365 + Dynamics CRM Online 2013)

Sales targets and forecasting modules are built-in in Dynamics CRM? Or would need to be custom created. Please advice. Thanks.

↧

Unable to add user / already exists

November 26, 2013, 7:18 am

≫ Next: Development Environment

≪ Previous: How to mantain & Track Sales Targets in Dynamics CRM?

Hello,

I have an issue from a client I am supporting in regards to adding a new user to CRM 2011. When they try to add a user to a second org they receive the following messages.

“Error: This user was added, but a security role could not be assigned: Firstname Lastname (Domain\username). Open the user record and assign a security role.”

“Warning: The following user exists and was not added: Firstname Lastname (Domain\username).”

The user in question is able to log in to the other org without issue. However, the user does not display in any form (disabled or enabled) within the second org. Has anyone come across this issue before? I had seem some posts that might be related pertaining to ‘AutoGroupManagementOff’ settings. However, I haven’t been able to find an example of my issue where the user is not displaying despite messaging it does exist.

Thank you.

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Development Environment

November 26, 2013, 5:34 am

≫ Next: Problem scrolling within a form

≪ Previous: Unable to add user / already exists

Hi everyone,

I know this is a topic very treated within the forum... but I ask you... which is the better way to "create" a development environment to develope with CRM? Complete of server sync to send and receive post...

also what is the best practise to import WF (in another CRM system) with the assignment of users within?

Thanks!

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Problem scrolling within a form

November 26, 2013, 7:26 am

≫ Next: Is there an alternative to the Ribbon Workbench?

≪ Previous: Development Environment

I've noticed recently that users are having problems scrolling from within a form. Either by using the wheelmouse or clicking the up and down arrows. The form beings to scroll then jumps back to the starting position.

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Is there an alternative to the Ribbon Workbench?

November 25, 2013, 1:25 pm

≫ Next: Field definition for the sales process (CRM online 2013)

≪ Previous: Problem scrolling within a form

I have tried placing an alert on the Disqualify button on the Lead form but whatever I try it just doesn't work. Is there an alternative?

↧

Field definition for the sales process (CRM online 2013)

November 26, 2013, 7:48 am

≫ Next: CRM 2011, for Outlook 2013 - Crashes everytime I open

≪ Previous: Is there an alternative to the Ribbon Workbench?

Hi,

what is the name of the field that stores the process stage name of an opportunity in the sales process?

I want to include the status in the view of open opportunities and I don't find the right field that gives the right information.

Thanks, kind regards

Holger

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CRM 2011, for Outlook 2013 - Crashes everytime I open

November 11, 2013, 3:09 am

≫ Next: Crm 2013

≪ Previous: Field definition for the sales process (CRM online 2013)

Below is my error log, please help me resolve.

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 02:57:32.552

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

>hr = 0x80131604

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 02:57:32.552

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

[2013-11-11 02:57:32.591] Process:OUTLOOK |Thread:5768 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Set global outlook application pointer Function: SetOutlookAppGlobal File: c:\bt\63008\src\application\outlook\addin\common.cpp Line: 127

[2013-11-11 02:57:32.591] Process:OUTLOOK |Thread:5768 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x0. Shortcircuiting IDTExtensibility call because managed addin was unexpectedly null. Function: CAddin::OnConnectionInternal File: c:\bt\63008\src\application\outlook\addin\addin.cpp Line: 193

[2013-11-11 02:57:32.661] Process:OUTLOOK |Thread:5768 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unhandled Exception being reported to Watson. Error Code: -1073741819 Function: CAddin::HrExplorerGroupGetVisible File: c:\bt\63008\src\application\outlook\addin\ribboncallbacks.h Line: 1043

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 02:58:50.934

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

>hr = 0x80131604

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 02:58:50.934

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

[2013-11-11 02:58:50.966] Process:OUTLOOK |Thread:4696 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Set global outlook application pointer Function: SetOutlookAppGlobal File: c:\bt\63008\src\application\outlook\addin\common.cpp Line: 127

[2013-11-11 02:58:50.966] Process:OUTLOOK |Thread:4696 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x0. Shortcircuiting IDTExtensibility call because managed addin was unexpectedly null. Function: CAddin::OnConnectionInternal File: c:\bt\63008\src\application\outlook\addin\addin.cpp Line: 193

[2013-11-11 02:58:51.24] Process:OUTLOOK |Thread:4696 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unhandled Exception being reported to Watson. Error Code: -1073741819 Function: CAddin::HrExplorerGroupGetVisible File: c:\bt\63008\src\application\outlook\addin\ribboncallbacks.h Line: 1043

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 03:03:46.430

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

>hr = 0x80131604

# CRM Tracing Version 1.1 Unmanaged

# LocalTime: 2013-11-11 03:03:46.430

# Categories: *:Verbose

# Schedule: No registry key - using default value: Daily

# ComputerName: BARROW

# CRMVersion: 5.0.9690.3557

[2013-11-11 03:03:46.463] Process:OUTLOOK |Thread:6436 |Category: Unmanaged.Platform |User: PlatformUser |Level: Info | Set global outlook application pointer Function: SetOutlookAppGlobal File: c:\bt\63008\src\application\outlook\addin\common.cpp Line: 127

[2013-11-11 03:03:46.463] Process:OUTLOOK |Thread:6436 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x0. Shortcircuiting IDTExtensibility call because managed addin was unexpectedly null. Function: CAddin::OnConnectionInternal File: c:\bt\63008\src\application\outlook\addin\addin.cpp Line: 193

[2013-11-11 03:03:46.520] Process:OUTLOOK |Thread:6436 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | Unhandled Exception being reported to Watson. Error Code: -1073741819 Function: CAddin::HrExplorerGroupGetVisible File: c:\bt\63008\src\application\outlook\addin\ribboncallbacks.h Line: 1043

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Crm 2013

November 10, 2013, 10:29 pm

≫ Next: Managed Solution

≪ Previous: CRM 2011, for Outlook 2013 - Crashes everytime I open

We can quickly add and edit Product line items to your Opportunities, Quotes, Orders and Invoices via inline editable grids. . Like above can we do inline editable grids for any other sub grids in any entity.. If it is possible ,how??

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Managed Solution

November 6, 2013, 8:47 am

≫ Next: Workflow Generated Email intermittently creetes the email with a blank body/description

≪ Previous: Crm 2013

If i uninstall a managed solution, can i have a back up of already created fields.

↧

Workflow Generated Email intermittently creetes the email with a blank body/description

November 4, 2013, 8:33 pm

≫ Next: "The value of 'fieldname' on record type 'opportunity' is outside the valid range."

≪ Previous: Managed Solution

We have on-premise RU 11 and have an intermittent problem where the email is generated with a blank body. This happens at irregular intervals in about 3-4% of cases. It occurs in a number of different emails that are generated by a number of different workflows. So it is not limited to just one specific workflow.

The worflow step to create the email is the "Create Record" and the record type is email. We do this as we want to review each email prior to it being sent. The email is then assigned toa Queue.

The email body is created by the workflow and contains a link to an image which forms the header of the email.

The rest of the body is made up from ordinary text and field values from the related record.

There are no reported events in any of our CRM servers.

Tracing the workflow execution where the blank email body is created shows that it fails to generate the body during the "Create Record" step.

Any suggestions or questions to help me investigate this further?

Cheers

↧