After upgrading to Ver 9, we have been unable to upgrade Project Automation 2.4.4.30. Had a ticket open with support since April 2018 and was informed today that they could find no solution to the problem, so they closed the ticket.
I had no problem upgrading Project Automation in the Sandbox, which is our Development (Dev) environment. So I am seeking a procedure to delete the Production (Prod) environment and recreate it. This is what I am proposing - Plan B. Will it work?
- Take a backup of the Prod data and also copy each of the tables to excel files ( for plan C)
- Delete Prod
- Minimal copy Dev to new Prod (sandbox) - Dev structure is the same as Prod.
- Upgrade Prod to a production environment
- restore backup to the new Prod
What are the constraints or anticipated problems?