Hi,
We are planning to customize the Lead entity and want to qualify it to a custom entity.
e.g. qualifying a candidate to employee.
How can I go about this? Is it possible to have a custom BPF other than the Lead to opportunity BPF (we can deactivate this BPF as we don't have any sales requirement), as I read in a blog that when we qualify a Lead, a new opportunity is created by default.
excuse me if the question is basic or silly as I am new to CRM.
Any help is appreciated :)