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How to search email content within a queue?

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Hello All,

My client wants to be able to search the content of emails as they come into an email queue. Is this possible? I know that for other entities like cases I can add the search field of description and this will allow for searching the email content but I don't see how to do this for regular email activities searching from within a queue.

Can someone help me understand this?

Thanks in advance.

Rob


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