Hi guys,
I want to add the following:
Account -> Accoutname ->
Here I can see Summary, where 'Social Pane' is added. Here I have "Active cases", "resolved cases" and so on. I want to include 'all phone calls'. It must be calls added on a contact, on a case etc.
I've inserted a new one column, with the following propertes:
Records: Only Related Records
Entity: Phone Calls (Regarding)
Default View: All Phone Calls
How to make it show ALL Phone Calls, from cases etc.?
Thanks,