I have been having an issue with Bulk emails being stuck as pending.
Individual emails can be sent via Dynamics CRM Online but whenever we try a bulk email it gets stuck as pending.
I have checked the settings and the pending gap time is 10 mins and it is set to use Microsoft Dynamics CRM for Outlook for sending emails
I have enabled tracing and below is a log of the errors when I try to send the bulk mail.
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2013-09-05 11:58:50.781
# Categories: *:Verbose
# Schedule: No registry key - using default value: Daily
# ComputerName: L530-THINKPAD-8
# CRMVersion: 5.0.9690.3233
[2013-09-05 11:58:50.781] Process:OUTLOOK |Thread:9724 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CExplorerEventsRoot::FolderSwitchInternal File: c:\bt\42820\src\application\outlook\addin\explorerevents.cpp Line: 270
>hr = 0x80070057
[2013-09-05 11:58:59.802] Process:OUTLOOK |Thread:9724 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CInspectorsEventsHandler_12::NewInspectorInternal File: c:\bt\42820\src\application\outlook\addin\inspectorsevents.cpp Line: 598
>hr = 0x800401b5
[2013-09-05 12:01:16.309] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\42820\src\application\outlook\addin\emailhelper.cpp Line: 2772
>hr = 0x800401f3
[2013-09-05 12:01:16.309] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\42820\src\application\outlook\addin\emailhelper.cpp Line: 2780
>hr = 0x800401f3
[2013-09-05 12:01:18.348] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\42820\src\application\outlook\addin\emailhelper.cpp Line: 2772
>hr = 0x800401f3
[2013-09-05 12:01:18.348] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMailItemHelper::HrGetMessageIdFromMessage File: c:\bt\42820\src\application\outlook\addin\emailhelper.cpp Line: 2780
>hr = 0x800401f3
[2013-09-05 12:01:43.718] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMAPIEventsListener::Run File: c:\bt\42820\src\application\outlook\addin\mapieventslistener.cpp Line: 672
>hr = 0x80040107
[2013-09-05 12:01:45.793] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMAPIEventsListener::Run File: c:\bt\42820\src\application\outlook\addin\mapieventslistener.cpp Line: 672
>hr = 0x8004010f
[2013-09-05 12:01:49.864] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMAPIEventsListener::Run File: c:\bt\42820\src\application\outlook\addin\mapieventslistener.cpp Line: 672
>hr = 0x8004010f
[2013-09-05 12:01:52.930] Process:OUTLOOK |Thread:8572 |Category: Unmanaged.Platform |User: PlatformUser |Level: Error | CMAPIEventsListener::Run File: c:\bt\42820\src\application\outlook\addin\mapieventslistener.cpp Line: 672
>hr = 0x8004010f
Would anyone be able to help diagnose this issue for me?
Thanks