Hello.
We are having a problem with our CRM 2011 integration with NAV 2009 R2 using the Dynamics Connector. All the maps from NAV->CRM run perfectly, without any issues. But when a record is modified in CRM, the Connector does not pick it up. The map runs, it finds no records to integrate, and nothing is logged.
When I examine the trace log, I can see that the Connector searches for changes records, but finds nothing:
VERBOSE TID:6 [2013-07-19T10:32:20.2398151+00:00]: [Account to NAV Customer Card] with MapId [dc8ad018-4718-4fb2-97e0-8caf5b30bc8e] is searching for READ keys using 19.7.2013 10:31:34 as last change.
VERBOSE TID:44 [2013-07-19T10:32:20.2554394+00:00]: [Account to NAV Customer Card] is searching for DELETE keys using 19.7.2013 10:31:34 as last change.
VERBOSE TID:44 [2013-07-19T10:32:20.2867105+00:00]: [Account to NAV Customer Card] returned no records to delete.
VERBOSE TID:6 [2013-07-19T10:32:20.2867105+00:00]: [Account to NAV Customer Card] read returned no records to process.
INFO TID:3 [2013-07-19T10:32:20.3335655+00:00]: [Account to NAV Customer Card] has completed. 0 record(s) have been written. 0 record(s) have been deleted. 0 record(s) have failed. 0 record(s) were filtered. Total runtime was 0.1249878 seconds.
The user that runs the integration has System Administrator, System Customizer and Dynamics Integration security roles in CRM, so he shuold have sufficient permissions.
The same problems occur for all entities that are integrated from CRM to NAV, but there are no problems with integrating the same entities from NAV to CRM.
Has anyone encountered this problem? Any suggestions?
With thanks in advance, Jon Gunnar