Hey guys,
I have noticed in Microsoft CRM Dynamics that the search does not work properly. For instance, if I am in the Active Contact view and I look for any contacts by the first name sometimes it shows up. On the other hand sometimes it cannot find the contact however if I do look them up using their last name it finds them. I know for sure that the contacts are active because I can see them.
Can someone explain to me what is happening and why?
Thank you :)