Dear all,
We have a plan to establish B2B integration with our ITSM tool.
However the communication protocol supported by our middleware are:
- Web Service SOAP over HTTPS
- SMTP
Does Microsoft Dynamics CRM support these protocols? I tried to browse through the documentation, but I can't find any detail about this. the only one I found is SDK, where our middleware can't call this.
Could anyone advise here if web service or smtp protocol supported? and any link to the documentation?
Cheers,
Kb