Without using java, is it possible to create a field in a Case when the function of the field is to select the account owner/manager from a dropdown box based on the company selected in the form?
I would assume this is similar to another task that I am trying to accomplish. The other task I am trying to accomplish is when a product is selected in the dropdown of the Case form, it would auto-populate another two option field that shows if the product is hazardous or not.
Lastly, once a company is selected in a Case, is there a way to see only the contacts associated with the company instead of all contacts (I am currently using the primarycontactid field).
If there a way to do so without using java, that would be best. My understanding is java tends to break as Dynamics gets upgraded, i.e. 2011 to 2013, or 2013 to 2015