In checked with registry and found that subscription sync account id and user id are different. Why does it happen? I uninstalled outlook client and then re install, but no luck. I also tried to delete the user id manually but ended up with no result. Below is the detail of the error that I received. Thanks in advance for any suggestion :-)
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Microsoft CRM Error Report:
Error Description:
Caller eb6eab7f-3a0f-e311-9425-0050568966a2 is not an owner for
SubscriptionId 19bfc708-3889-e311-9432-0050568966a2
Error Details:
Caller eb6eab7f-3a0f-e311-9425-0050568966a2 is not an owner for SubscriptionId 19bfc708-3889-e311-9432-0050568966a2
Full Stack:
[CrmException: Caller eb6eab7f-3a0f-e311-9425-0050568966a2 is not an owner for SubscriptionId 19bfc708-3889-e311-9432-0050568966a2]
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.IsPrimaryClientSubscriptionClientsCommand.Execute()
at Microsoft.Crm.Web.Tools.PersonalSettings.PrimaryClientSetting.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at ASP.midminlegal_tools_personalsettings_dialogs_personalsettings_aspx.__RendercrmForm(HtmlTextWriter __w, Control parameterContainer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at Microsoft.Crm.Application.Forms.EndUserForm.Render(HtmlTextWriter output)
at Microsoft.Crm.Application.Forms.DialogForm.Render(HtmlTextWriter output)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at ASP.midminlegal_tools_personalsettings_dialogs_personalsettings_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Page.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown.]
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Other Message:
Error Number:
0x8004410A
Source File:
Not available
Line Number:
Not available
Error Trace:
Date: 08-12-2014
Time: 10:27:42
Server: dynamics
Request URL:
http://dynamics/MidMinLegal/tools/personalsettings/dialogs/personalsettings.aspx?clientid=%7B1ABFC708-3889-E311-9432-0050568966A2%7D