I installed Microsoft Dynamics CRM for Outlook on a Win 7 machine, 64-bit with 32-bit Outlook Client. The install goes fine. When I attempt to open the configuration wizard after the install, I get an error that the configuration utility has stopped working along with the following information:
Problem signature:
Problem Event Name: CLR20f3
Problem Signature 01: NMNBJMWWZSJNWTMQS1IZNKQZMZDQEFH5
Problem Signature 02: 6.0.0.809
Problem Signature 03: 523d4fb8
Problem Signature 04: Microsoft.Crm.Core
Problem Signature 05: 6.0.0.800
Problem Signature 06: 523bbed7
Problem Signature 07: d4a
Problem Signature 08: cd
Problem Signature 09: System.ComponentModel.Win32
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
This machine is on a domain and the user does not have administrative privileges on this machine. As a troubleshooting step, I logged in with domain credentials that have admin privileges and opened the configuration wizard without the error message. As an additional troubleshooting step, I installed the CRM client on another machine that is in the same organizational unit in Active Directory and logged in with a user without admin privileges and was able to open the configuration wizard without issue. This second machine is the exact same build as the one that is having this issue. I have also uninstalled the CRM client and removing all traces of CRM from APPdata folder and the user folder and also from the registry and attempted reinstallation with the same result when I attempt to open the configuration wizard. Also in doing some research I found that the .NET framework needed to be at least 4 and on this machine it is up to date at 4.5.
Any help with this issue would be greatly appreciated.