Migrating data (or exporting from CRM 2013 online) because of IUR partner changes

Just a shot in the dark... but is anyone else having to manually migrate their CRM account that has been on a 'legacy platform'? I think this just concerns partners.

We're running into complications and wonder if we're the only one.

For the longest time we were told to just move our billing info over using a wizard. Since it never worked, they contacted us and said they would do it. Long story short, we're having to create a new account via Office365, and migrate everything over.

We're already stuck at just exporting our data in a efficient, complete way.

They never explained why they couldn't do it for us, and then our account was shut down unexpectedly. We got it back up until the grace period is over, the end of June.

Info about the migration is here https://mbs.microsoft.com/partnersource/northamerica/pricing-ordering/pricing-ordering-news/CRMInternalUseRightsGuide


1) So does anyone know a tool or plugin that allows for exporting data from CRM 2013 Online?
2) Is anyone else going through this IUR benefit changes because they've had their CRM on the legacy platform?

Thanks!
Brooke