Hi All,
I need to implement below functionality how can it be handeled through power automate flow/Plugin/Ribbon button ?
If the owner for Original and duplicate lead in CRM are different, system to trigger an approval request to Previous Leads owner and his supervisor along with Current owner and his supervisor.
If the approval is received only then owner should be allowed to work on the new duplicate lead, that too if the owners are from the same city. Till the time approval is awaited there should be flag on lead as "Approval Awaited".
Any idea how can we achieve the above scenario ? Any link please provide.
Thanks,
Jharana