Hi all,
I have the following requirement: when the "Status reason" of a contact is changed to a certain value, I must deactivate the record. Now, I was hopeful to be able to do this with business rule, i.e.:
When "status reason" equals value "Some status"
Set "Status" to "Inactive"
Changing other fields seem to work well, but not for status. Is this a limitation of the business rules?
Thanks