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User removed from the Dynamics App for Outlook

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Hi,

Wondering if anyone else as experienced this?

One of my users who had previously been added to the Outlook app and was able to send / receive and check emails all of a sudden their profile was showing  'Not Run' in:-

Incoming Email Status

Outgoing Email Status

Appointments, Contacts and Task status

Their profile as not changed nor their password 

Regards

Chris


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