Hi,
We use a toolkit provided by Alithya (previously Edgewater) to connect to our D365 (CRM) online instance. This toolkit processes queries from NAV2017 on-prem and uploads the data to D365. The toolkit connection uses an Office 365 user account to make the connection and recently started failing. We are receiving the below errors in the log file. The O365 account making the connection is able to log directly into the D365 portal without any issues.
2021-06-21 07:00:46,178 [1 ] INFO - Authenticating (CRM)
2021-06-21 07:00:47,194 [1 ] ERROR - Unable to contact CRM Discovery Service at dev.bbbbb.crm.dynamics.com/.../Discovery.svc
System.InvalidOperationException: Metadata contains a reference that cannot be resolved: 'dev.bbbbb.crm.dynamics.com/.../Discovery.svc. ---> System.Net.WebException: The remote name could not be resolved: 'dev.dukal.crm.dynamics.com'
2021-06-21 09:54:41,024 [16] INFO - Error connecting: You do not belong to any CRM organizations on the specified server.
2021-06-21 09:57:12,307 [35] INFO - Authenticating (CRM)
2021-06-21 09:57:13,775 [35] ERROR - Error authenticating to CRM
System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail. ---> System.ServiceModel.FaultException: Authentication Failure
--- End of inner exception stack trace ---
Has anyone encountered these issues recently?
I've noticed discussions around Microsoft deprecating some services regarding connections between NAV & CRM but not sure if this is related.
Thanks in advance for any assistance.
Don Danko