Hello
Microsoft recently announced that CRM users are forced to take the Unified Interface into use by fall 2020, so I've created a Unified Interface app for our CRM for a review.
We use a few Workflows, one of which is assigning incoming Leads to Users based on information stored in the associated Product.
The Product holds fields for Owner, Coworking User, and a field (Last Assignee) to store whom the previous lead was assigned to.
The Workflow is run as an on-demand, real-time Workflow to selected multiple Leads on a (queue) view.
The workflow is able to split every second Lead between Product Owner and Coworking User, and it does this by keeping a record on whom the Lead was assigned (Product owner or the coworking User) to previously. Therefore it is essential that each lead is processed before processing the next one.
In the traditional interface, the workflow is run on one Lead at a time, so it works perfectly.
In the Unified Interface, however, it seems to run asynchronously in the background and does not update Last Assignee right.
Does anyone know a) will Microsoft make real-time workflows work on the Unified Interface in the same way as they do now or b) is there a way to make it execute one by one in the background?