Hi We have an error pops up on Dynamics 365 every time it has been navigated
the error log is as below
Unhandled exception:
Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]
Message: System.Xml.XmlException: Microsoft.Crm.CrmException: File Not Found
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.ApplicationQuery.RetrieveMultipleCommand.RetrieveData()
at Microsoft.Crm.ApplicationQuery.ExecuteQuery()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Controls.SharePointGridDataProvider.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareGridData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareData()
at Microsoft.Crm.Application.Controls.GridUIProvider.Render(HtmlTextWriter output)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.GetRefreshResponseHtml(IGridUIProvider uiProvider, StringBuilder sbTemp)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.Refresh(String gridXml, StringBuilder sbXml, StringBuilder sbHtml, Boolean returnJsonData)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context) ---> Microsoft.Crm.CrmException: File Not Found
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.ApplicationQuery.RetrieveMultipleCommand.RetrieveData()
at Microsoft.Crm.ApplicationQuery.ExecuteQuery()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Controls.SharePointGridDataProvider.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareGridData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareData()
at Microsoft.Crm.Application.Controls.GridUIProvider.Render(HtmlTextWriter output)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.GetRefreshResponseHtml(IGridUIProvider uiProvider, StringBuilder sbTemp)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.Refresh(String gridXml, StringBuilder sbXml, StringBuilder sbHtml, Boolean returnJsonData)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context)
--- End of inner exception stack trace ---
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #6AEEBA24Detail:
<OrganizationServiceFault xmlns:i="">www.w3.org/.../XMLSchema-instance" xmlns="">schemas.microsoft.com/.../Contracts">
<ActivityId>a10f3976-d826-4ca8-a7ab-870dbb267085</ActivityId>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>System.Xml.XmlException: Microsoft.Crm.CrmException: File Not Found
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.ApplicationQuery.RetrieveMultipleCommand.RetrieveData()
at Microsoft.Crm.ApplicationQuery.ExecuteQuery()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Controls.SharePointGridDataProvider.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareGridData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareData()
at Microsoft.Crm.Application.Controls.GridUIProvider.Render(HtmlTextWriter output)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.GetRefreshResponseHtml(IGridUIProvider uiProvider, StringBuilder sbTemp)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.Refresh(String gridXml, StringBuilder sbXml, StringBuilder sbHtml, Boolean returnJsonData)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context) ---> Microsoft.Crm.CrmException: File Not Found
at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()
at Microsoft.Crm.Application.Platform.ServiceCommands.RetrieveMultipleCommand.Execute()
at Microsoft.Crm.ApplicationQuery.RetrieveMultipleCommand.RetrieveData()
at Microsoft.Crm.ApplicationQuery.ExecuteQuery()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Controls.SharePointGridDataProvider.GetData(QueryBuilder queryBuilder)
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadQueryData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderQueryBuilder.LoadData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareGridData()
at Microsoft.Crm.Application.Platform.Grid.GridDataProviderBase.PrepareData()
at Microsoft.Crm.Application.Controls.GridUIProvider.Render(HtmlTextWriter output)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.GetRefreshResponseHtml(IGridUIProvider uiProvider, StringBuilder sbTemp)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.Refresh(String gridXml, StringBuilder sbXml, StringBuilder sbHtml, Boolean returnJsonData)
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context)
--- End of inner exception stack trace ---
at Microsoft.Crm.Core.Application.WebServices.AppGridWebServiceHandler.ProcessRequestInternal(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously): Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #6AEEBA24</Message>
<Timestamp>2019-11-14T11:35:39.6924264Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>a10f3976-d826-4ca8-a7ab-870dbb267085</ActivityId>
<ErrorCode>-2147088634</ErrorCode>
<ErrorDetails xmlns:d3p1="">schemas.datacontract.org/.../System.Collections.Generic" />
<HelpLink i:nil="true" />
<Message>File Not Found</Message>
<Timestamp>2019-11-14T11:35:39.6924264Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>