Using the equals current user or his reporting hierarchy, no matter how i set it up i only get cases where i am the owner or my teams own. I get no cases were any other users are owners. When it says reporting hierarchy is it referring to the manager relationship? So i should be able to see cases that are owned by anyone with me listed as their manager? My end goal is to see my cases and any cases owned by users who have me listed as their manager.
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