Hi, I have a plugin on Create event for the email entity. Its purpose is adding some content into the email body before sending it and in order to accomplish that I read the "description" attribute, perform the changes and update back that attribute.
Everything works like a charm when I create a new email, however, when I reply an existing email, the plugin is fired but when I read the description attribute it is only getting the original content and not the text we add as a reply. Am I missing something?
I would appreciate your advise.
Xavier