USD-CTI integration Multiple-Matches implementation

I have implemented Unified service desk-CTI integration for single match and no-match scenarios. Now i am looking for multiple-match scenario which display matched items result list.

Although i found a solutions online which using url=/multientityquickfind/multientityquickfind.aspx?sitemappath=Settings%7cSystem_Setting%7cnav_administration&text=[[cti.phone]+] in a Action call.

But here problem is [[cit.phone]+] has always blank/null value in USD debugger. Note that The hosted control of this action call has "CRM page" USD component type.

Any thought on it.

Thanks.