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Troubleshooting Dynamics 365 Virtual Entities

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Does anyone have suggestion on how to troubleshoot Virtual Entities in Dynamics 365?

Here’s my very generic error message: Entity could not be retrieved from data source. Please try again or contact your system administrator.

According to the best practices, I turned on plugin trace logs, but none are being created. Ref: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/virtual-entity-odata-provider-requirements

I’ve studied all of the documentation from Microsoft, including the walkthroughs.   References are below. I’m very confident that my oData web service is compliant. I built my oData Source based on a successful connection with Postman. This is how I generated the Authorization Key used on my oData source (Key has been changed to protect the data). I’ve attached screenshots of my metadata oData source and Postman.

 

Please let me know if I’m missing something obvious. Thanks for reading.

 

References

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/virtual-entity-walkthrough-using-odata-provider

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/virtual-entity-odata-provider-requirements

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-edit-virtual-entities


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