Custom entity is enabled for "Automatically move records to the owner's default queue when a record is created or assigned".
we have sync workflows which assign the record to crm teams.
Above feature works fine when record is manually assigned to a team.Record is added to the team default queue.
After migration to crm 2016 , when a record is assign to any team by sync workflow.It doesn't move to new owner queue. it keep remain in the old queue.
To check if the assign message was triggering on sync assign workflow.I have registered one workflow on assign msg.
After record was assigned to team.This workflow doesn't trigger.
Has anyone face this kind of issue.We migrated from crm 2013 to 2016 onpremise.Your help is appreciated.