Hi All,
Need help urgently. Recently we are upgraded to CRM 9.0. After the upgrade we are facing a issue for few users like "An error has occurred. Please return to home page and try again".
While reactivating the case CRM is throwing this error for few users. Here is my scenario- User A & B has same roles, A can activate the case but not the B. Case is not owned by either of them.
Please help me in resolving this issue, we are facing this situation in Production environment.
Please go through the screenshot below.
