Hello,
I am looking to get some assistance with Best Practice Analyzer setup inside Unified Service Desk (USD). I have noticed that this BPA installation comes as a part of USD 4.0 installer/deployer tool.
In my case please note that I am upgrading the USD from 2.x to 4.0 and I have found that the BPA related Assembly files are already there in the final upgraded USD setup. I am also able to use the same to configure BPA as a toolbar menu (+Action Call) just fine. I could also run it to generate the report.
The main question that I have is >>> Do I still need to worry about installing the BPA as a separate package (using the option that appears in USD 4.0 installer) or above auto-inclusion of BPA using the upgrade path to USD 4.0 is just sufficient.
Any help would be appreciated. Thanks, AR
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Best Practice Analyzer issue after upgrading USD
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