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can't enable interactive dashboard

Dear all

 

I have customer service hub installed on my dynamics365 instance, but I cant see the option “Enable for Interactive Experience” on the general tab of any entity, although, I can find the options (Appears in global filter in interactive experience/ Sortable in global filter in interactive experience) when I open any field, thus.

As a result, I cant view or run any interactive dashboard on any entity.

Please help.

 

Thanks,


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