We have a number of rooms set up in Exchange/Outlook for people to be able to book meetings in. Is there any way to get this to sync with CRM "Facilities", or otherwise have them in CRM for booking (while still available through Outlook as well)? If not, what's the usual procedure here? If they're just rooms in Exchange they can't be viewed/booked if an appointment is created in CRM, but if they're just Facilities in CRM how can people view/book them if they're creating the appointment in Outlook? I'm quite surprised that you can't load a room mailbox in as a facility, the way you link an AD user to a CRM user.
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