Hi All, new to forum as a cry for help! It seems that a recent update (or something) has changed a colleagues 5 years of building activities into tasks in outlook and removed them from CRM completely. On Friday we literally was watching them disappear in front of our eyes..
It seems that as he logged in on Friday as Outlook was booting up they were disappearing from CRM (online).
Now we have a list of TASKS in outlook - with no ability to trak etc in CRM and no "regarding to" in the tasks - so we donlt know what tasks relate to who?
I need help as we are not sure where to turn!
Any help would be appreciated!