I have an XXXX@yyyy.com mailbox which is processing all the incoming emails properly to MS CRM queue <XXXX@yyyy.com> using email router.
Now, I have configured a voicemail functionality to one of the phone line, which is sending, if any voicemails left to XXXX@yyyy.com. I am not able to process these voicemails to CRM queue.
How can I process them in CRM?