Quantcast
Channel: Microsoft Dynamics CRM Forum - Recent Threads
Viewing all articles
Browse latest Browse all 79901

Remove HTML from portal comment generated by email

$
0
0

I have a workflow which takes an email regarding a case that gets sent to our support desk and creates a portal comment using the email body as the portal comment description.  However, the portal comment that is generated includes all the html from the email.  I had a similar issue occur with the case description showing html, which was solved with some javascript put on the onload event.  

Does anyone know of a similar solution (whether with javascript or something else) in order to remove the html from the portal comment activity?  I am fairly new to all of this, so answers with as much detail and steps are very welcome.  

Thank you for your time,

Amanda


Viewing all articles
Browse latest Browse all 79901

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>