Hello,
One of our users is reporting an issue with the emails she's sending form CRM. When she REPLIES to an email from CRM, the user can see the entirety of the message in the body of the email. When the user sends the email, the email message is truncated. All the previously reported issues I've found deal with email workflows, which we aren't using.
Curiously enough, this is the only user reporting this issue. Has anyone else experienced this?
We are using server-side sync for inbound/outbound emails. Version 1612 Online.
Thanks!