I get the error message "Microsoft.Crm.Setup.Shared.AnalyzerBase + CollectAction. Unknown product code" when I try to un-install the 2013 CRM.

I get the error message "Microsoft.Crm.Setup.Shared.AnalyzerBase + CollectAction. Unknown product code" when I try to un-install the 2013 CRM.

Platform: Windows Server 2012 R2

Just install the server with the Front-End Roll and KB-SP1 2941390.

Someone can help me.