HI ,
Say a company offers multiple plans for supporting a device . Can 1 agreement support multiple plans without customization? In Quotes under service line products I am able to associate only 1 (Quote line/plan) per agreement. without customization
For example company A provides Silver ,Gold and platinum types of service plans.
Customer ABC buys a TV ,a projector and a receiver from company A. Customer buys Silver plan for TV Platinum plan for projector and for receiver Gold Plan.Instead of creating 3 agreements we want to create just 1 agreement.Is this possible in with field service Agreements? How do we add all 3 items in Quote and associate with same agreement
After couple of months customer ABC also buys Vacuum and wants to take a gold plan and wants to use the same agreement is this possible?