From the Dashboard Queueitem subgrid when I select a record it enables the workon button and assign a lead to me or a user that I select.
I am trying to do the same functionality of the Work On button (located in Queueitem), for the Lead View.
I tried to do it by adding the button using the ribbon workbench solution and replicate the configuration of the Work On Button, so I tried to do it manually. But it seems that the command is wrong, the window comes out fine, but when I click on ASSIGN, it comes up a message that says that the action cannot be completed.
Could you please recommend something to do this function?
