Hello,
I have a Dynamics CRM 2015 environment and just added a new active directory user to the CRM environment. Problem now is that I cant accept the email for this user, and if I try to edit the postbox settings I get the same error message as below:
Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #918E1643Detail:<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts"><ErrorCode>-2147220970</ErrorCode><ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" /><Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #918E1643</Message><Timestamp>2017-09-07T10:45:19.3713363Z</Timestamp><InnerFault><ErrorCode>-2147220970</ErrorCode><ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" /><Message>IncomingDelivery method should be present in the preImage</Message><Timestamp>2017-09-07T10:45:19.3713363Z</Timestamp><InnerFault i:nil="true" /><TraceText i:nil="true" /></InnerFault><TraceText i:nil="true" /></OrganizationServiceFault>
Any tips to how I can fix this issue?