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field service entity booking

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hi ,

i am trying to book a customized entity for bookable resource

where i have enabled that entity from resource scheduling  administration / Enable Resource Scheduling for Entities 

i have added the view in resource requirement entity and i can schedule it in schedule board but i couldn't get it in mobile app

i have made sure from relation between my customized entity and bookable resource booking , entity and resource requirement ..

booking a work order order is being booked and got on mobile in bookable resource booking and in work order tab as well but my customized entity that i need  is not coming at all to the tablet , known that i have customized in woodford and add it to the home trying to get similarly to work order when i am getting in the tab as well ,

doubting in some miss changes in woodford ?

i am using dynamics 365 On premise and mobile app field service (woodford)

here an image of my schedule board

my customized entity having name ( new connection application)

problem : unable to get customized entity scheduled on mobile app

thanks ,


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