when we try to search anything in Help page we are getting generic error.
Getting the below error kindly let me know i have tried all the options but its not working.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 31/5/2017 2:09:19 PM
Event time (UTC): 31/5/2017 6:09:19 AM
Event ID: 4547d4c0b1d14145ac006293dcc85cdc
Event sequence: 8
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/Help-2-131406845501368013
Trust level: Full
Application Virtual Path: /Help
Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\Help\
Machine name: CGHCCRMVSAPP01
Process information:
Process ID: 5336
Process name: w3wp.exe
Account name: CGHAD\CCSVRCRMAPPSUAT
Exception information:
Exception type: InvalidOperationException
Exception message: The 'MSIDXS' provider is not registered on the local machine.
at System.Data.OleDb.OleDbServicesWrapper.GetDataSource(OleDbConnectionString constr, DataSourceWrapper& datasrcWrapper)
at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString constr, OleDbConnection connection)
at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionInternal.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.OleDb.OleDbConnection.Open()
at Microsoft.Crm.Web.HelpFind.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL: cghccrmvsapp01/.../find.aspx;ver=5.0.9690.2243
Request path: /help/find.aspx
User host address: 10.197.134.58
User:
Is authenticated: False
Authentication Type:
Thread account name: CGHAD\CCSVRCRMAPPSUAT
Thread information:
Thread ID: 3
Thread account name: CGHAD\CCSVRCRMAPPSUAT
Is impersonating: False
Stack trace: at System.Data.OleDb.OleDbServicesWrapper.GetDataSource(OleDbConnectionString constr, DataSourceWrapper& datasrcWrapper)
at System.Data.OleDb.OleDbConnectionInternal..ctor(OleDbConnectionString constr, OleDbConnection connection)
at System.Data.OleDb.OleDbConnectionFactory.CreateConnection(DbConnectionOptions options, DbConnectionPoolKey poolKey, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection)
at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions)
at System.Data.ProviderBase.DbConnectionInternal.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.OleDb.OleDbConnection.Open()
at Microsoft.Crm.Web.HelpFind.ConfigurePage()
at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Custom event details: