Hey,
currently i am facing the following issue:
If i create an contact in CRM with an E-Mail Address and save the record, the contact is getting synced to Outlook without any issues.
As soon as i remove the Contact E-Mail Address in CRM the contact is not getting synced anymore to outlook. When stuck, i can change all details of the contact in CRM and non of those changes will be synced to outlook.
In order to start the sync again i have to enter a new e-mail address for the contact in CRM.
Does anybody have an idea if this is standard behaviour of CRM / Exchange?
Fun-Fact: If i create an contact without an e-mail at the start this contact is getting synced without any issues.
Used Environment:
CRM 2016 onPrem
Exchange 2010 onPrem