Hi,
It has been 2 days since I experienced this issue. I have 4 instances under 1 tenant. I have setup my Outlook and CRM integration sucessfully for all my instances. The problem is, for my 2 instances, the field synchronization table is empty. It should show the directions of mapped fields from outlook to crm vice versa. I believe this should be an OOTB feature of Dynamics CRM or do I need to enable something?
This is the view from my first instance.
and this is the view from my other 2 instances.
Notice that the table is empty.
Hope someone can help me with this. Thanks a lot.