We have a custom entity, Projects, where when search criteria with a leading asterisk is entered in the Quick Find it either returns no results or only searches by the partial string. For example searching the Project Title field and entering "*78-C" will return 1289 records in CRM, but if we search for the same thing from with SQL, or using the Advanced Find, we get 44 records. If we search for project number "*24688" no records are returned, however if we enter "311124688" the record displays.
This was working 2 days ago and no changes were made to CRM in the interim. I tested our Test and Development organizations and they work fine. I tried exporting a solution for the Project entity from our Development organization and importing into Production, hoping that whatever setting on that entity that's obviously corrupted in some fashion would be overwritten, but no success. I have also double-checked the Quickfind View and it is set up correctly, it has both the Project Number and Project Title fields checked as search fields. The same search criteria can be entered into an Advanced Find and this also works.
I have tested the same search criteria on multiple other entities and it works on all of them - just not this one. This is happening with our users that use the Web Portal as well as those that use the Outlook plugin.
Does anyone know where I should look to see what the issue is? This is causing a great inconvenience to our users. I have searched the web for a solution, also with no luck.
