We are trying to configure our settings for Email Tracking. Under Settings, Administration, System Settings, Email tab there is a an option for Number of digits for incremental message counter. We are setting that to the maximum value of 9 so that we do not generate duplicate tracking ID which has been a problem for us. When we change that setting for some reason it is only working for a few of our users.
Does something need to be done to propagate this change for all our users?
Thanks,