Hello everyone
I am planning to do an upgrade from CRM 2011 on-premise to CRM 2016/Dynamics 365 online. I would need some help regarding the step by step procedure for this upgrade please?
Also I am not sure which versions to choose CRM 2016 or Dynamics 365 online because,
the users have only been working in an on-premise system and never seen a cloud version before
(Don't want to make it complicated for them)
Will be much appreciated if anyone can suggest please?
Regards
ABa