Hi All,
I have a custom html page on crm form and i am mapping the html inputs to the crm fields before submitting from the portal.(HTML page as UI for portal users).
When submitting i am facing below issue either 1 or 2:
1. We're sorry, but something went wrong. Error ID [ some random guid, changes upon refresh]
2. An unknown failure has occured. Error ID [ some random guid, changes upon refresh]
This issue is occurring randomly and mostly if i login for the 1st time to portal and raise a case.
First level of check was code, so raised cases with similar kind of input and the case got created successfully. (thinking code has no issues).
Need your inputs on what can be the issue, as said some times there will not be any kind of issues and some times all getting failed with the above mentioned errors.
My application details:
MSCRM 2016 online
MSCRM Portal 8.2