I'm a really fast typer and I type a lot. When I have had a conversation with a customer,or a meeting with the staff, I try and be as detailed as possible in my documentation. Every 30 seconds though, my screen refreshes and my cursor is placed at the top of the inputbox while I'm typing due to the autosave function. This is very enoying behaviour as I have to delete the characters I had just typed in the wrong place, go to the end and retype/rethink the thread of my thoughts. The behaviour is even worse if you should happen to change the title of an incident, as the autosave function then automatically selects the entire text and any character you type then replaces the title you only meant to change. A good autosave function wil remember where the cursor was at the time of autosaving (start, somewhere in the middle, at the end) and place it right back without the loss of any characters typed in the mean time.
↧