Hello,
I have an issue from a client I am supporting in regards to adding a new user to CRM 2011. When they try to add a user to a second org they receive the following messages.
“Error: This user was added, but a security role could not be assigned: Firstname Lastname (Domain\username). Open the user record and assign a security role.”
“Warning: The following user exists and was not added: Firstname Lastname (Domain\username).”
The user in question is able to log in to the other org without issue. However, the user does not display in any form (disabled or enabled) within the second org. Has anyone come across this issue before? I had seem some posts that might be related pertaining to ‘AutoGroupManagementOff’ settings. However, I haven’t been able to find an example of my issue where the user is not displaying despite messaging it does exist.
Thank you.