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Update local data every

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Hello,

I'm working on a issue that I don't find any new way to resolve.

We got a CRM 2011 on premise and some users with Outlook client 2011.

The client addin is working fine but we have an issue:

when I'm using a normal client, I can choose the time between every synchronizing

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but when I'm using the client in this infrastructure, I don't find the option

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We tried to uninstall, install again the client, the outlook but all the users got the same issue. We verified the admin panel to see if there is any option or right. We verified the server configuration... we still don't find a solution or an explanation about this issue.

Does someone have an idea ?

Thanks in advance,

Teddy


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