Is it possible to associate a mail merge template with multiple entities? At this point it seems you can associate it with 1 e.g Contact, Account etc...
This seems a bit limiting, what I want to achieve involves data from 3 entities namely. Contact, Event (Custom) and Invoice.
My mail merge needs to look like something along these lines.
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Dear >>CONTACTfirstname<<
Your booking for >>EVENTtitle<< has been confirmed.
...
Thank you for the payment of >>INVOICEtotalamount<< received
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What is the best way to achieve this?
hope you can help